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Privacy

Personal information

The use of the term personal information in this privacy statement means any information from which your identity is apparent or can be reasonably ascertained.

Tweed Shire Council (Council) does collect personal information directly from you in order to conduct business and meet its statutory and regulatory obligations.

You can ask us to correct any errors or make amendments to personal information we have about you, subject to you providing Council with evidence of identity.

We do not collect personal information about you if you are only browsing this website.

For further information, please read Council's Privacy Management Plan (348kB PDF).

Use of this website

Council measures traffic to this website and uses cookies through Google's Analytics display advertising features to monitor visits. Cookies identify and recognise the computer, but not the person using the computer, when you visit our website.

The use of cookies is an industry standard and most major websites use them. The data obtained is used to help us improve the website and each user's experience. We may also use this information to offer you tailored content such as ads.

If you prefer not to have cookies monitor your website usage, you can change the privacy setting of your browser to disable cookies or to warn you when cookies are being used. Google Analytics offers opt-out tools for the web or you can refer to your Internet browser's 'help' information about how to change your cookie preference.

The information we can log when you access this website includes:
  • your IP or server's address
  • the date and time of your visit to the site
  • the pages accessed and time spent displaying each page
  • your operating system (for example, Windows 7, iOS 8.1)
  • your web browser version and type (for example, Internet Explorer 11, Safari 8.0, Chrome 62.0)
  • the time taken to transmit information to you
  • the previous Internet address from which you came directly to this website
  • No attempt will be made to identify users individually except in the unlikely event of an investigation, where inspection of the Internet web server logs is required by law (for example, by a law enforcement agency)

Please contact us if you have any questions and if you would like to request access to any personal information that Council holds, please visit our Access to Information page.